Delete your VHT account
This page is the web way to request deletion of your VHT / VHT.ai account and associated personal and health information. Deletion is permanent. It is not a freeze, pause, or deactivation.
In the app
Open VHT → Settings → Account → Delete My Account. Type DELETE to confirm. This is the fastest path if you can still sign in.
On the web
Email [email protected] from the email address on your account. Use the subject line “Delete my VHT account”. We complete verified requests within 30 days. Live access is typically removed immediately.
What we delete
Your live account, health profile, ECHNA conversations, uploaded documents, and connected-device data we stored for you — including Apple Health / HealthKit data on our servers — so you cannot sign in. Returning later requires a new account.
Limited records may be kept only for security, fraud prevention, finishing deletion safely, or when the law requires it. Details: our Privacy Policy — Data Retention.
